This product is excluded from our 30 day money back promise for reasons of hygiene. In the event of a fault please call 020 8842 4040. Your statutory and distance selling rights are not affected. Features: Wash Basin & Shower Compatible; Suitable for Domestic Applications; Pumps 4m Vertically or 40m Horizontally; Manufacturer's Service Back-Up; BBA Approved; 1 Year Manufacturer's Guarantee. Specifications: H x W x D: 315 x 145 x 162mm. Connects to 22mm discharge pipe.