Customer Relationship Management Software
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62 customer relationship management software £5 £100 /l/customer-relationship-management-software
  • CRM 100 Success Secrets: 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services
    CRM 100 Success Secrets: 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services

    Addresses the top 100 consultancy & education forum questions, with tips & success factors to evaluate, implement & harness CRM Customer Relationship Management Software, Solutions, Systems, Applications and Services.

  • The 2009 Report on Customer Relationship Management (CRM) Software: World Market Segmentation by City
    The 2009 Report on Customer Relationship Management (CRM) Software: World Market Segmentation by City

    This report was created for global strategic planners who cannot be content with traditional methods of segmenting world markets. With the advent of a “borderless world”, cities become a more important criteria in prioritizing markets, as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does so by reporting the estimated market size (in terms of latent demand) for each major city of the world. It then ranks these cities and reports them...

  • Customer Relationship Management (CRM) Software in Germany: A Strategic Reference, 2006
    Customer Relationship Management (CRM) Software in Germany: A Strategic Reference, 2006

    INTRODUCTION & METHODOLOGYWhat Does This Report Cover?The primary audience for this report is managers involved with the highest levels of the strategic planning process and consultants who help their clients with this task. The user will not only benefit from the hundreds of hours that went into the methodology and its application, but also from its alternative perspective on strategic planning relating to customer relationship management (CRM) software in Germany.As the editor of this report,...

  • Publication Details: CRM 100 Success Secrets: 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services
    Publication Details: CRM 100 Success Secrets: 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services

    Publication Details: CRM 100 Success Secrets: 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services

    £7.55
    constructionbooks.net
  • Erfolgsfaktoren Von Customer Relationship Management Strategien in Unternehmen
    Erfolgsfaktoren Von Customer Relationship Management Strategien in Unternehmen

    Nur jedes zehnte deutsche Unternehmen nutzt derzeit die Möglichkeiten von CRM, dies ergab eine Studie des CRM-Expertenrats. Der anfängliche CRM-Boom ist zu Anfang des 21. Jahrhunderts deutlich abgeflacht. Einer der Hauptgründe für das Abflauen der CRM-Euphorie liegt in der anhaltend großen Zahl gescheiterter Projekte. Hauptgrund für diese Fehlschläge ist die unzureichende Ganzheitlichkeit der CRM-Betrachtung. CRM ist eine kundenfokussierte Unternehmensstrategie und keine Software. Oftmals wird CRM...

    £34.94
    wordery.com
  • Accelerating Customer Relationships
    Accelerating Customer Relationships

    In Accelerating Customer Relationships, a world-renowned CRM expert demonstrates how to build knowledge "infostructures" that deliver breakthrough profitability and customer loyalty. Ronald S. Swift walks you step-by-step through integrating every customer touchpoint: retail, Web, call center, and beyond. Swift covers every aspect of enterprise-wide relationship management -- strategies, processes, partnerships, platforms, software, methodologies, and more. Through practical examples and case studies...

    £23.81
    wordery.com
  • Statistical Methods in Customer Relationship Management
    Statistical Methods in Customer Relationship Management

    Statistical Methods in Customer Relationship Management

  • The Complete Customer Relationship Management Handbook
    The Complete Customer Relationship Management Handbook

    Description Customer Relationship Management is as important for the voluntary sector as it is for the commercial world. In the voluntary sector the customer is not just the funder or the beneficiary but everyone the organisation comes in contact with and so CRM is crucial to everyone in the organisation. This book will help you to understand what traditional CRM is, the principles underlying it and how it differs when applied to the third sector. You will learn about CRM strategies, different ways...

    £30.00
    dsc.org.uk
  • Customer Relationship Management
    Customer Relationship Management

    This book closely examines the strategic and tactical aspects of customer relationship management as it stands today. Benefiting advanced students and working executives, the book stresses economic customer value as the guiding concept for marketing decisions.

  • Customer Relationship Management (Express Exec)
    Customer Relationship Management (Express Exec)

    Customer Relationship Management (Express Exec)

  • Fuzzy Methods for Customer Relationship Management and Marketing
    Fuzzy Methods for Customer Relationship Management and Marketing

    Information overload has made it increasingly difficult to analyze large amounts of data and generate appropriate management decisions. Furthermore, data is often imprecise and will include both quantitative and qualitative elements. For these reasons, it is important to extend traditional decision making processes by adding intuitive reasoning, human subjectivity, and imprecision. Fuzzy Methods for Customer Relationship Management and Marketing: Applications and Classifications explores the possibilities...

    £120.18
    wordery.com
  • Customer Relationship Management (Briefcase Books Series)
    Customer Relationship Management (Briefcase Books Series)

    Customer Relationship Management (Briefcase Books Series)

  • Customer Relationship Management in Electronic Markets
    Customer Relationship Management in Electronic Markets

    Discover an important tool in the development of new marketing strategies for satisfying online customers! Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet relationships that lead to customer retention and long-term loyalty. With this book, you will be able to offer customers the benefits they seek in the virtual marketplace and serve their best interests. Examining Web sites, e-mail, data...

    £34.66
    wordery.com
  • Analytisches Customer Relationship Management in Kreditinstituten
    Analytisches Customer Relationship Management in Kreditinstituten

    Analytisches Customer Relationship Management in Kreditinstituten : Paperback : Deutscher Universitats-Verlag : 9783824476077 : 29 Jul 2002 : Ausgehend von den wichtigsten Kundenbindungsdeterminanten stellt Simone Kerner grundlegende analytische Informationssysteme vor und untersucht ihren Einsatz.

    £77.34
    wordery.com
  • Customer Relationship Management: A Global Perspective
    Customer Relationship Management: A Global Perspective

    Customer Relationship Management: A Global Perspective

  • Customer Relationship Management: Concept, Strategy, and Tools
    Customer Relationship Management: Concept, Strategy, and Tools

    Customer Relationship Management: Concept, Strategy, and Tools

  • Studyguide for Customer Relationship Management
    Studyguide for Customer Relationship Management

    Studyguide for Customer Relationship Management : Paperback : Academic Internet Publishers : 9781428862777 : 11 Aug 2008 : Never HIGHLIGHT a Book Again! Includes all testable terms, concepts, persons, places, and events. Cram101 Just the FACTS101 studyguides gives all of the outlines, highlights, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanies: 9780471271338. This item is printed on demand.

    £19.65
    wordery.com
  • Customer Relationship Management in the Financial Industry
    Customer Relationship Management in the Financial Industry

    An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration.  Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal...

  • Closed-Loop-Konzepte im Bereich Customer Relationship Management
    Closed-Loop-Konzepte im Bereich Customer Relationship Management

    Wer als erfolgreiches Unternehmen im heutigen Wettbewerb bestehen will, muss die Fähigkeit haben, schnell auf die ständig wechselnden Kundenbedürfnisse eingehen und den Kunden beim Kaufprozess begleiten zu können. Die Notwendigkeit einer verstärkten Kundenfokussierung geht klar aus einer von MSM Research durchgeführten Studie bei den 500 grössten Schweizer Unternehmen hervor.Dadurch, dass Produkte immer vergleichbarer werden, sie unter Umständen nur wenige Mausklicks voneinander entfernt liegen und...

  • Customer Relationship Management in Der Praxis
    Customer Relationship Management in Der Praxis

    Das St. Galler Modell für prozesszentriertes Customer Relationship Management basiert auf Praxiserfahrungen, die in acht Fallstudien führender Unternehmen dokumentiert sind: Ganzheitliches Kundenbindungsmarketing der Direkt Anlage Bank; Contact Center der Swisscom; Kampagnen- und Kundenmanagement bei Genossenschaftsbanken; Kundenzentrierte Prozesse und Systeme der Credit Suisse, LGT Bank in Liechtenstein und Neuen Zürcher Zeitung; Management von Projekt- und Kundenwissen bei der SAP. Das Gesamtmodell...

    £22.80
    wordery.com
  • CRM: Redefining Customer Relationship Management
    CRM: Redefining Customer Relationship Management

    In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories...

  • Customer Relationship Management
    Customer Relationship Management

    This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives. It also looks comprehensively at how CRM can be used throughout the customer life-cycle stages of customer acquisition, retention and development and how the management disciplines- marketing, sales, IT, change management, human resource, customer service, accounting,...

  • Customer Relationship Management (Crm)
    Customer Relationship Management (Crm)

    Diplomarbeit aus dem Jahr 2001 im Fachbereich BWL - Sonstiges, Note: 1,0, Fachhochschule Regensburg (Betriebswirtschaft), Sprache: Deutsch, Abstract: Inhaltsangabe:Einleitung: Customer Relationship Management (CRM) ist derzeit eines der wohl bekanntesten Schlagworte für moderne Unternehmen. Nachdem in den USA bereits viele Unternehmen CRM-Systemlösungen eingeführt haben bzw. mitten in einer Einführung stecken, schwappt die CRM-Welle nun auch nach Europa über.1 Die Neuausrichtung der Unternehmen hinsichtlich...

    £44.60
    wordery.com
  • Customer Relationship Management and the Social and Semantic Web
    Customer Relationship Management and the Social and Semantic Web

    The ever-growing influence of the Internet has caused a paradigm shift in relationships between customers and companies. New types of interaction introduced by Web 1.0 have undergone a dramatic change in quantity and quality with the advent of Web 2.0. Web 3.0, better known as the Semantic Web, will also significantly impact how companies understand Customer Relationship Management (CRM). Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus provides an overview...

  • Customer Relationship Management: Marketing 04.04
    Customer Relationship Management: Marketing 04.04

    Fast track route to developing world class customer relationships. Covers all the key techniques for successful customer relationship management, from developing profitable customer relationships to integrated sales management systems and from e-marketing to pricing. Examples and lessons from some of the world's most successful businesses, including Cisco and EclipsysEMC, and ideas from the smartest thinkers, including Don Peppers, Thomas Siebel and Patricia Seybold. Includes a glossary of key...

  • Customer Relationship Management: The How-To Guide
    Customer Relationship Management: The How-To Guide

    There is a science to successful customer relationship management and without it, your business can never reach its full potential. Download Customer Relationship Management: The How-To Guide now and get all the strategies youll need to attract customers and keep them loyal in eight easy-to-follow chapters. With this Vook, you have a complete guide to successful customer relations from acquisition to the ins and outs of crisis management. Youll learn the formula and tips to analyze and acquire new...

  • eCRM - Electronic Customer Relationship Management
    eCRM - Electronic Customer Relationship Management

    Diese Arbeit beschäftigt sich mit dem Electronic Customer Relationship Management(im folgenden eCRM) im Sinne von Kundenbeziehungsmanagement im Internet. Eshandelt sich dabei um ein derzeit in Wissenschaft und Praxis viel diskutiertes Thema,das durch ständige technische Weiterentwicklungen immer neue Möglichkeiten derUmsetzung bietet. Die Hauptprobleme im Zusammenhang mit eCRM, die in dieserArbeit beleuchtet werden sollen, sind die Kompatibilität des Internets mit demGedankengut des Beziehungsmarketing...

  • Exam Prep for Customer Relationship Management
    Exam Prep for Customer Relationship Management

    Exam Prep for Customer Relationship Management : Paperback : Mznlnx : 9781428872240 : 01 Aug 2009 : The MznLnx Exam Prep series is designed to help you pass your exams. Editors at MznLnx review your textbooks and then prepare these practice exams to help you master the textbook material. Unlike study guides, workbooks, and practice tests provided by the texbook publisher and textbook authors, MznLnx gives you all of the material in each chapter in exam form, not just samples, so you can be s ...

    £20.96
    wordery.com
  • Handbook of Key Customer Relationship Management
    Handbook of Key Customer Relationship Management

    20% of your customers create 80% of your business revenue, but still 40% of suppliers cannot identify their key customers. The handbook of KCRM (Key Customer Relationship Management) is the definitive guide to winning, managing your key customers and provides you with all you need to know about how to develop your business for them. Enterprises that are not in the mainstream of technology will find themselves at a distinct competitive disadvantage as customers will equate lack of tailored technology...

    £38.54
    wordery.com
  • Kundenbindung durch Customer Relationship Management
    Kundenbindung durch Customer Relationship Management

    Customer Relationship Management (CRM) - ein Schlagwort, das täglich in etlichen Fachzeitschriften erscheint und dessen Philosophie bei immer mehr zukunftsorientierten Menschen Begeisterung findet. CRM setzt an den Kundenanforderungen eines bestehenden Kundenstammes an. Die Besonderheit liegt darin, dass alle innerbetrieblichen Abläufe und Organisationsstrukturen an den für das Unternehmen interessanten Kundensegmenten ausgerichtet werden. Dazu benötigt ein Unternehmen die entsprechende Hard- und...