ShopWiki.co.uk Merchant Helpline
|The 'Add Site' page isn't working!
Here are a few common reasons why your store was not added and what you can do to resolve the situation:
- Reason: ShopWiki has already listed your store in our database.
Solution: First, please verify that your site isn't already in our system by searching for a specific product name from your store; do NOT search by the name of your store. You may also try using the following search parameter to see whether or not your products are on ShopWiki: [search term] site:[domain name] (i.e.- "12 piece knife set site:Amazon.com").
- Reason: Your store was added into ShopWiki (as stated through the Add a Site page), but you cannot locate your products in our search results even when utilizing the search parameter above. In this case, there might be a problem with your store's product extraction process.
Solution: Please see "Why can't I locate my products on ShopWiki?" for more information.
- Reason: ShopWiki cannot accept marketplace or sub-domain stores from sites such as Zibbet, Bonanza, Artfire, Etsy, and EBay because we are not able to identify the individual merchants shops.
Solution: If you are a retailer from one of these marketplaces, but also have your store on a unique domain, we encourage you to submit that URL instead of the marketplace link.
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Then please submit your concerns here